Last Updated: 2 February 2026

1. Introduction

Eclipse Solutions Limited ("Eclipse Solutions", "we", "us") is committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 2020 (New Zealand).

2. Information We Collect

We may collect personal information in the following circumstances:

a) Contact & Enquiry Information

• Name
• Email address
• Phone number
• Business or organisation details

Provided when you contact us, submit an enquiry, or request services.

b) Career Applications

• Name and contact details
• Curriculum vitae (CV), cover letters, and application information

Collected when you apply for roles or opportunities with us.

c) Service-Related Information

• Technical, operational, or business information necessary to deliver agreed services
• This may include system details, configurations, or requirements relevant to your engagement.

d) Website Usage Information

• IP address
• Browser type
• Device information
• Pages visited

Collected through standard website analytics for operational and improvement purposes.

3. How We Use Your Information

We use personal information for legitimate business purposes, including to:

• Respond to enquiries and requests
• Provide and manage agreed services
• Communicate with clients and prospective clients
• Assess job applications
• Improve our website, services, and user experience
• Meet legal and regulatory obligations

We do not use personal information for purposes unrelated to our services.

4. Storage & Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, or disclosure.

Security measures may include:

• Encrypted data transmission (where applicable)
• Secure systems and cloud services
• Access controls and authentication
• Regular review of security practices

While we follow industry-accepted security practices, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.

5. Information Sharing

We do not sell, rent, or trade personal information.

We may share information only:

• With your consent
• With trusted service providers who assist us in operating our business (e.g. hosting, email, analytics), subject to confidentiality obligations
• Where required by law or to protect our legal rights

6. Data Retention

We retain personal information only for as long as reasonably necessary, including:

• General enquiries: Up to 2 years
• Client information: Duration of engagement plus up to 7 years (for legal, tax, or compliance purposes)
• Job applications: Up to 12 months unless earlier deletion is requested

Information is securely deleted or anonymised when no longer required.

7. Your Rights

Under the Privacy Act 2020, you have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for marketing communications (where applicable)
• Make a complaint if you believe your privacy has been breached

Requests can be made using the contact details below.

8. Cookies & Website Tracking

Our website may use cookies or similar technologies to support functionality and understand usage patterns.

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

9. Third-Party Websites & Services

Our website may link to third party platforms or services (e.g. LinkedIn, Instagram). We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be published on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Eclipse Solutions Limited
Email: contact@eclipsesolutions.nz
Location: Canterbury, New Zealand

If you believe we have breached the Privacy Act, you may also contact the Office of the Privacy Commissioner at https://www.privacy.org.nz